In a perfect world your alarm system will never go off, but if they do, they need to be 100% reliable. That is exactly why servicing and maintenance exists.
What is the difference between a warranty and service maintenance?
Warranties and service maintenance are quite different.
In accordance with applicable legislation, a warranty is the assurance of repairs to installed devices within the duration of the warranty, conducted during working hours and within the statutory deadline of 45 days.
Service maintenance assures you access to the permanent service department, which responds as per contractual agreement, and regular maintenance of installed devices in accordance with the manufacturer’s standards, and a wealth of other benefits.